Reservations Associate
On-site · Jodhpur, Rajasthan, India
Job Summary
Process and coordinate guest reservations via phone, fax, or mail, determine appropriate room type and rate, explain guarantee and cancellation policies, accommodate special requests, answer inquiries about facilities and services, and use the reservation system to input codes and rates while following escalation procedures. Maintain professional appearance, protect guest privacy and company assets, and uphold quality standards. Leverage sales techniques to maximize revenue and support team goals; possess clear, professional communication and assist guests with disabilities as needed.
Required Qualifications
- High school diploma or GED
- No related work experience
- Move, lift, push, pull, and place objects weighing <= 10 pounds without assistance
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