Reservations Assistant at Clark Planetarium
On-siteSalt Lake City, Utah, United States
EXPIREDSalt Lake City, Utah, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Coordinate group reservations by answering phone calls, checking voicemail, and responding to emails from teachers and group leaders. Input reservation details into the Galaxy System, verifying school and teacher information, building confirmation sheets, and processing sales tax exemptions. Initiate contact with schools to schedule outreach programs and assist with receiving visiting groups during the school year, including extended hours when the Reservations Coordinator is absent. During the slow season, perform other duties to prepare for the upcoming year or improve reservation processes.
Required Qualifications
- Must pass a required background check through a BCI name check
- Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program
- Must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation
- Proficiency with the general operation of computers
- Good typing skills
- Attention to detail
- Communicate clearly and effectively both on the phone and through email
- Work effectively with a wide variety of people
- Work as a team as well as independently
- Offer exceptional customer service
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