Reservations Assistant at Clark Planetarium
On-siteSalt Lake City, Utah, United States
Job Summary
Answer phone calls and check voicemail messages to receive reservation information from teachers and group leaders. Organize and respond to emails, inputting data into the Galaxy System by verifying school details, building confirmation sheets, and collecting tax exemption forms. Initiate contact with schools via phone and email to schedule outreach programs and assist with receiving visiting groups during the school year. During the slow season, perform other duties to prepare for the upcoming year or improve reservations processes. This role supports the Reservations Coordinator at the Clark Planetarium, ensuring smooth operations for dome theatre, IMAX, and Science on a Sphere exhibits.
Required Qualifications
- Must pass a required background check through a BCI name check in accordance with current County Human Resource policy requirements
- Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements
- Must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation
- Proficiency with the general operation of computers
- Good typing skills and attention to detail
- Communicate clearly and effectively both on the phone and through email
- Work effectively with a wide variety of people
- Work as a team as well as independently
- Offer exceptional customer service
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