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Marriott3 weeks ago

Reservations Agent

On-site · Honolulu, Hawaii, United States

Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Hospitality Services

Job Summary

Process reservations received by phone, fax, or mail; determine appropriate room type and rate, verify availability, explain policies, accommodate special requests, and input codes for special reservation types into the system. Provide clear, professional guest interaction and sales techniques to maximize revenue, while maintaining confidentiality and following company policies. Support team goals, answer questions about facilities/services, and assist guests with disabilities. Move and handle objects under 10 pounds as needed and perform other reasonable duties as requested by Supervisors.

Required Qualifications

  • High school diploma or GED equivalent
  • No related work experience
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Marriott

Reservations Agent

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