Reservations Agent
$34,579–$34,579 year
Hybrid · Ambleside, England, United Kingdom
Job Summary
Reservations Agent at Langdale Estate; handle bookings for hotels, spa, dining, and self-catering; respond to inquiries via phone, email, and online; convert inquiries to bookings, upsell/cross-sell; manage reservations in the PMS; coordinate with Spa, Restaurant, Guest Services, and Operations; achieve sales targets and assist with group bookings and Meetings & Events; inform guests about rates, packages, and policies; provide accurate information and exceptional guest care; on-site with potential hybrid arrangements; live-in accommodation may be available for exceptional candidates.
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