Reservationist - Peak New York
On-site · New York City, New York, United States
Job Summary
Reservationist at Tao Group Hospitality in New York manages the reservation book and reservation system strategies, assists with incoming calls, answers guest questions, and collaborates with Sales teams to allocate private event bookings and drive event performance across venues. The role emphasizes standardizing reservations policies, participating in daily pre-service meetings, cross-venue selling techniques, local outreach to expand guest connections, and maintaining guest-focused service in a fast-paced hospitality environment.
Required Qualifications
- Minimum 5 years previous hospitality experience within a high-volume setting is essential
- High School Diploma Required or equivalent with an emphasis in hospitality and/or equivalent combination of education and experience in a related field
- Proficient in Windows Microsoft Office, POS systems
- 21+ years of age
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