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Reservation Manager
On-site · Phoenix, Arizona, United States
Job Summary
Reservation Manager Agent responsibilities include assisting with calls from/to customers, supporting field teams and U-Haul dealerships with equipment and reservation management, directing incoming customers' equipment to areas based on demand, reviewing reports to optimize equipment availability and contracts, and assisting with U-Box portable storage products. Requires high school diploma or equivalent and proficiency with office equipment, Word, email, and strong customer service, time management, and multitasking skills. The role operates in a fast-paced environment in Phoenix, AZ, under the Traffic Control Manager, with emphasis on reservation placement and inventory balancing to meet future demand. Also highlights benefits and company commitments including health plans, 401(k)/ESOP, and equal opportunity employment.
Required Qualifications
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones
- Proficient in customer service, time management and multitasking
Additional Requirements
- U-Haul will not hire or re-hire individuals who use nicotine products in certain states
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