Reservation Agent
$34,475–$34,475 year
On-site · London, England, United Kingdom
Job Summary
Reservations Agent at Meliá White House in London, handling telephone and email enquiries, managing guest reservations, maintaining knowledge of room availability and rates, using reservation systems, promoting hotel facilities, identifying sales leads to drive revenue, ensuring accuracy and confidentiality in reservation tasks, and delivering high-quality customer service; requires experience in reservations or customer service, OPERA knowledge preferred, strong communication/organizational skills, English fluency with Spanish a plus, and eligibility to work in the UK.
Required Qualifications
- Previous experience in a similar reservations or customer service role
- Knowledge of OPERA (preferred)
- Excellent communication and organisational skills
- Fluency in English; additional Spanish is an advantage
- Eligibility to work in the UK is essential
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