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Marriott3 weeks ago

Reservation Agent - Marriott Executive Apartments Kuala Lumpur

On-site · Kuala Lumpur, Kuala Lumpur, Malaysia

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
Hospitality Services

Job Summary

Reservation Agent at Marriott Executive Apartments handles guest reservations via phone, fax, or mail, confirms room type and rate, explains policies, documents special requests, answers facility-related questions, uses reservation systems to input and adjust blocks, and ensures accurate billing per Accounting policies. The role emphasizes guest service, professional communication, team collaboration, adherence to quality standards, and the ability to move/handle light objects as part of daily duties.

Required Qualifications

  • Education: High school diploma or GED equivalent
  • Related Work Experience: At least 1 year of related work experience

Desired Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • No supervisory experience
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Marriott

Reservation Agent - Marriott Executive Apartments Kuala Lumpur

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