Reservation Agent (In-Office)-2
On-siteOrlando, Florida, United States
Job Summary
Assist with inbound and outbound customer calls while directing equipment distribution to balance regional inventory levels based on demand and productivity status. Support field team members and dealerships with reservation placement and equipment management by reviewing reports to ensure accurate contract creation and availability. Manage the U-Box portable storage product and maintain equipment accuracy through daily report analysis. This role reports to the Traffic Control Manager and requires proficiency in office equipment and customer service. U-Haul offers career stability, advancement opportunities, and a comprehensive benefits package including health insurance, 401(k), and stock ownership plans.
Required Qualifications
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service
- Proficient in time management
- Proficient in multitasking
Desired Qualifications
- Enjoys being part of a team
- Provides outstanding customer service
- Is results-oriented
- Wants to work in a fast-paced environment
- Enjoys a dynamic environment where each day is different
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