Reservation Agent
On-site · Asheville, North Carolina, United States
Asheville, North Carolina, United StatesOn-siteFull TimeEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
The Reservation Agent at Asheville Cottages is responsible for ensuring guests have a great experience by processing reservations through various methods, maintaining reservation records, and handling guest inquiries. Key skills include excellent communication, strong computer proficiency, and a positive attitude. Previous guest service, reservations, and call-center experience are preferred.
Required Qualifications
- Excellent written and oral communication skills required
- Positive interpersonal skills required
- Must be fluent in verbal and written English
- Excellent computer and typing skills are required
- Excellent listening and comprehension skills required
Desired Qualifications
- Previous guest service and reservations experience preferred
- Previous call-center experience preferred
- Excel and Word proficiency desired
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