ProcorePosted 1 week ago

Research & Data Administrator - Levelset

ProcorePosted 1 week ago

$38,937,600–$53,456,000 year

On-siteNew Orleans, Louisiana, United States

New Orleans, Louisiana, United StatesOn-siteFull Time$38,937,600–$53,456,000 yearLarge

Full TimeLarge

Job Summary

Research and resolve missing or incorrect data related to construction projects, including job addresses, ownership information, or permit numbers. Delve into various sources such as online databases, county records, and internal tools to obtain accurate information. Communicate directly with customers in-app to verify and clarify information. Meticulously enter updated information into the system to ensure customer's legal documents are sent correctly and promptly. Prioritize tasks based on service-level agreements (SLAs), managing time-sensitive items efficiently. Collaborate with team members on complex research cases, share best practices, and participate in training on new research tools or process updates. Consistently perform repetitive data verification and entry tasks, thriving within a structured daily routine. This behind-the-scenes role ensures contractors and suppliers get paid faster and more securely by maintaining the accuracy and legal compliance of information on documents sent to property owners or general contractors.

Required Qualifications

2+ years of experience in a customer service, data entry, research, or administrative role
Strong attention to detail and precision in work
Proactive problem-solving mindset
Comfortable using technology, including internal databases and public records search tools
Ability to communicate clearly and successfully with clients via phone and email
Ability to work independently while valuing team support and adhering to a structured routine
Ability to maintain a help-first, customer-centric perspective
Ability to prioritize tasks based on service-level agreements (SLAs)
Ability to consistently perform repetitive data verification and entry tasks
Ability to thrive within a structured daily routine
Ability to find satisfaction in consistent precision
Ability to handle a lot of repeating tasks
Ability to enjoy research and fact-finding
Ability to thrive on structure and routine
Ability to appreciate a challenge in a tech-forward, global company
Ability to appreciate a mission-driven culture
Ability to partner with team members and key Customer Success Team members
Ability to collaborate with team members on complex research cases
Ability to share best practices
Ability to participate in training on new research tools or process updates
Ability to communicate directly with customers in-app to verify and clarify information
Ability to meticulously enter updated information into the system
Ability to resolve missing or incorrect data related to construction projects
Ability to obtain accurate information from various sources such as online databases, county records, and internal tools
Ability to ensure customer's legal documents are sent correctly and promptly
Ability to manage time-sensitive items efficiently
Ability to ensure accuracy, completeness, and legal compliance of information on documents
Ability to protect the right to receive payment for work performed
Ability to ensure customers are getting what they have earned
Ability to send legally compliant documents
Ability to help contractors and suppliers get paid faster and more securely
Ability to act as a blend of a detective and a data expert
Ability to research and resolve missing or incorrect data
Ability to ensure the validity and effectiveness of payment-related legal notices
Ability to correct wrong data
Ability to fill in the gaps
Ability to maintain accuracy and efficiency through steady communication
Ability to ensure legal documents are sent correctly and promptly
Ability to ensure both customer success and legal compliance
Ability to work in a tech-forward, global company
Ability to work in a mission-driven culture
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective in each interaction
Ability to handle customer inquiries with professionalism via phone and email
Ability to communicate optimistically
Ability to recognize the critical importance of attention to detail for legal documents
Ability to enjoy digging into details to solve puzzles
Ability to communicate clearly and successfully with clients
Ability to handle customer inquiries with professionalism
Ability to use internal databases
Ability to use public records search tools
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective
Ability to consistently perform repetitive data verification and entry tasks
Ability to thrive within a structured daily routine
Ability to find satisfaction in consistent precision
Ability to handle a lot of repeating tasks
Ability to enjoy research and fact-finding
Ability to thrive on structure and routine
Ability to appreciate a challenge in a tech-forward, global company
Ability to appreciate a mission-driven culture
Ability to partner with team members and key Customer Success Team members
Ability to collaborate with team members on complex research cases
Ability to share best practices
Ability to participate in training on new research tools or process updates
Ability to communicate directly with customers in-app to verify and clarify information
Ability to meticulously enter updated information into the system
Ability to resolve missing or incorrect data related to construction projects
Ability to obtain accurate information from various sources such as online databases, county records, and internal tools
Ability to ensure customer's legal documents are sent correctly and promptly
Ability to prioritize tasks based on service-level agreements (SLAs)
Ability to manage time-sensitive items efficiently
Ability to ensure accuracy, completeness, and legal compliance of information on documents
Ability to protect the right to receive payment for work performed
Ability to ensure customers are getting what they have earned
Ability to send legally compliant documents
Ability to help contractors and suppliers get paid faster and more securely
Ability to act as a blend of a detective and a data expert
Ability to research and resolve missing or incorrect data
Ability to ensure the validity and effectiveness of payment-related legal notices
Ability to correct wrong data
Ability to fill in the gaps
Ability to maintain accuracy and efficiency through steady communication
Ability to ensure legal documents are sent correctly and promptly
Ability to ensure both customer success and legal compliance
Ability to work in a tech-forward, global company
Ability to work in a mission-driven culture
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective in each interaction
Ability to handle customer inquiries with professionalism via phone and email
Ability to communicate optimistically
Ability to recognize the critical importance of attention to detail for legal documents
Ability to enjoy digging into details to solve puzzles
Ability to communicate clearly and successfully with clients
Ability to handle customer inquiries with professionalism
Ability to use internal databases
Ability to use public records search tools
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective
Ability to consistently perform repetitive data verification and entry tasks
Ability to thrive within a structured daily routine
Ability to find satisfaction in consistent precision
Ability to handle a lot of repeating tasks
Ability to enjoy research and fact-finding
Ability to thrive on structure and routine
Ability to appreciate a challenge in a tech-forward, global company
Ability to appreciate a mission-driven culture
Ability to partner with team members and key Customer Success Team members
Ability to collaborate with team members on complex research cases
Ability to share best practices
Ability to participate in training on new research tools or process updates
Ability to communicate directly with customers in-app to verify and clarify information
Ability to meticulously enter updated information into the system
Ability to resolve missing or incorrect data related to construction projects
Ability to obtain accurate information from various sources such as online databases, county records, and internal tools
Ability to ensure customer's legal documents are sent correctly and promptly
Ability to prioritize tasks based on service-level agreements (SLAs)
Ability to manage time-sensitive items efficiently
Ability to ensure accuracy, completeness, and legal compliance of information on documents
Ability to protect the right to receive payment for work performed
Ability to ensure customers are getting what they have earned
Ability to send legally compliant documents
Ability to help contractors and suppliers get paid faster and more securely
Ability to act as a blend of a detective and a data expert
Ability to research and resolve missing or incorrect data
Ability to ensure the validity and effectiveness of payment-related legal notices
Ability to correct wrong data
Ability to fill in the gaps
Ability to maintain accuracy and efficiency through steady communication
Ability to ensure legal documents are sent correctly and promptly
Ability to ensure both customer success and legal compliance
Ability to work in a tech-forward, global company
Ability to work in a mission-driven culture
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective in each interaction
Ability to handle customer inquiries with professionalism via phone and email
Ability to communicate optimistically
Ability to recognize the critical importance of attention to detail for legal documents
Ability to enjoy digging into details to solve puzzles
Ability to communicate clearly and successfully with clients
Ability to handle customer inquiries with professionalism
Ability to use internal databases
Ability to use public records search tools
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective
Ability to consistently perform repetitive data verification and entry tasks
Ability to thrive within a structured daily routine
Ability to find satisfaction in consistent precision
Ability to handle a lot of repeating tasks
Ability to enjoy research and fact-finding
Ability to thrive on structure and routine
Ability to appreciate a challenge in a tech-forward, global company
Ability to appreciate a mission-driven culture
Ability to partner with team members and key Customer Success Team members
Ability to collaborate with team members on complex research cases
Ability to share best practices
Ability to participate in training on new research tools or process updates
Ability to communicate directly with customers in-app to verify and clarify information
Ability to meticulously enter updated information into the system
Ability to resolve missing or incorrect data related to construction projects
Ability to obtain accurate information from various sources such as online databases, county records, and internal tools
Ability to ensure customer's legal documents are sent correctly and promptly
Ability to prioritize tasks based on service-level agreements (SLAs)
Ability to manage time-sensitive items efficiently
Ability to ensure accuracy, completeness, and legal compliance of information on documents
Ability to protect the right to receive payment for work performed
Ability to ensure customers are getting what they have earned
Ability to send legally compliant documents
Ability to help contractors and suppliers get paid faster and more securely
Ability to act as a blend of a detective and a data expert
Ability to research and resolve missing or incorrect data
Ability to ensure the validity and effectiveness of payment-related legal notices
Ability to correct wrong data
Ability to fill in the gaps
Ability to maintain accuracy and efficiency through steady communication
Ability to ensure legal documents are sent correctly and promptly
Ability to ensure both customer success and legal compliance
Ability to work in a tech-forward, global company
Ability to work in a mission-driven culture
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective in each interaction
Ability to handle customer inquiries with professionalism via phone and email
Ability to communicate optimistically
Ability to recognize the critical importance of attention to detail for legal documents
Ability to enjoy digging into details to solve puzzles
Ability to communicate clearly and successfully with clients
Ability to handle customer inquiries with professionalism
Ability to use internal databases
Ability to use public records search tools
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective
Ability to consistently perform repetitive data verification and entry tasks
Ability to thrive within a structured daily routine
Ability to find satisfaction in consistent precision
Ability to handle a lot of repeating tasks
Ability to enjoy research and fact-finding
Ability to thrive on structure and routine
Ability to appreciate a challenge in a tech-forward, global company
Ability to appreciate a mission-driven culture
Ability to partner with team members and key Customer Success Team members
Ability to collaborate with team members on complex research cases
Ability to share best practices
Ability to participate in training on new research tools or process updates
Ability to communicate directly with customers in-app to verify and clarify information
Ability to meticulously enter updated information into the system
Ability to resolve missing or incorrect data related to construction projects
Ability to obtain accurate information from various sources such as online databases, county records, and internal tools
Ability to ensure customer's legal documents are sent correctly and promptly
Ability to prioritize tasks based on service-level agreements (SLAs)
Ability to manage time-sensitive items efficiently
Ability to ensure accuracy, completeness, and legal compliance of information on documents
Ability to protect the right to receive payment for work performed
Ability to ensure customers are getting what they have earned
Ability to send legally compliant documents
Ability to help contractors and suppliers get paid faster and more securely
Ability to act as a blend of a detective and a data expert
Ability to research and resolve missing or incorrect data
Ability to ensure the validity and effectiveness of payment-related legal notices
Ability to correct wrong data
Ability to fill in the gaps
Ability to maintain accuracy and efficiency through steady communication
Ability to ensure legal documents are sent correctly and promptly
Ability to ensure both customer success and legal compliance
Ability to work in a tech-forward, global company
Ability to work in a mission-driven culture
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective in each interaction
Ability to handle customer inquiries with professionalism via phone and email
Ability to communicate optimistically
Ability to recognize the critical importance of attention to detail for legal documents
Ability to enjoy digging into details to solve puzzles
Ability to communicate clearly and successfully with clients
Ability to handle customer inquiries with professionalism
Ability to use internal databases
Ability to use public records search tools
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective
Ability to consistently perform repetitive data verification and entry tasks
Ability to thrive within a structured daily routine
Ability to find satisfaction in consistent precision
Ability to handle a lot of repeating tasks
Ability to enjoy research and fact-finding
Ability to thrive on structure and routine
Ability to appreciate a challenge in a tech-forward, global company
Ability to appreciate a mission-driven culture
Ability to partner with team members and key Customer Success Team members
Ability to collaborate with team members on complex research cases
Ability to share best practices
Ability to participate in training on new research tools or process updates
Ability to communicate directly with customers in-app to verify and clarify information
Ability to meticulously enter updated information into the system
Ability to resolve missing or incorrect data related to construction projects
Ability to obtain accurate information from various sources such as online databases, county records, and internal tools
Ability to ensure customer's legal documents are sent correctly and promptly
Ability to prioritize tasks based on service-level agreements (SLAs)
Ability to manage time-sensitive items efficiently
Ability to ensure accuracy, completeness, and legal compliance of information on documents
Ability to protect the right to receive payment for work performed
Ability to ensure customers are getting what they have earned
Ability to send legally compliant documents
Ability to help contractors and suppliers get paid faster and more securely
Ability to act as a blend of a detective and a data expert
Ability to research and resolve missing or incorrect data
Ability to ensure the validity and effectiveness of payment-related legal notices
Ability to correct wrong data
Ability to fill in the gaps
Ability to maintain accuracy and efficiency through steady communication
Ability to ensure legal documents are sent correctly and promptly
Ability to ensure both customer success and legal compliance
Ability to work in a tech-forward, global company
Ability to work in a mission-driven culture
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective in each interaction
Ability to handle customer inquiries with professionalism via phone and email
Ability to communicate optimistically
Ability to recognize the critical importance of attention to detail for legal documents
Ability to enjoy digging into details to solve puzzles
Ability to communicate clearly and successfully with clients
Ability to handle customer inquiries with professionalism
Ability to use internal databases
Ability to use public records search tools
Ability to enjoy working independently
Ability to value the support of a team
Ability to adhere to a structured routine
Ability to maintain a help-first, customer-centric perspective

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