Require an RECEPTIONIST in Midlands, Zimbabwe
On-siteMidlands, Plaines Wilhems, Mauritius
Job Summary
Welcome and assist University visitors in person, by phone, or via email to ensure efficient, equitable service. Refer enquirers to relevant staff or provide assistance when personnel are unavailable. Answer all switchboard calls with conversational etiquette, directing and re-routing inquiries to appropriate Officers. Utilize strong knowledge of campus geography, structures, events, and University systems to assist students, visitors, and staff. Perform typing, filing, faxing, and photocopying tasks. This role requires 5 'O' levels including English Language, a National Diploma in Secretarial Studies, and at least two years of experience in a similar environment.
Required Qualifications
- Welcoming and assisting University visitors and ensuring an efficient, equitable service is provided to them in person, by phone or via emails
- Using knowledge and judgement to refer enquirers to other staff as appropriate or to assist as far as practicable when the relevant staff are not available
- Have a strong knowledge of the University, campus geography, structures and awareness of events
- Have a strong knowledge and general awareness of University systems to assist and direct students, visitors and staff alike
- Answering all telephone calls that come through the switchboard with conversational etiquette
- Directing and re-routing all incoming telephone calls to the relevant Officers
- Typing, filing, faxing and photocopying
- 5 'O' levels including English Language
- National Diploma or Higher National Diploma in Secretarial Studies
- At least 2 years work experience in a similar environment
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