Representative - The Longstreet Clinic - Patient Access

The Patient Access representative greets patients and conducts registration while verifying demographic and insurance information, performing insurance eligibility checks and pre-certifications, identifying patient financial responsibilities, collecting co-pays/deductibles/coinsurance, and providing financial counseling when appropriate. Responsibilities include documenting all pertinent data into the EHR, completing insurance verification by contacting patients and payer sources, ensuring accuracy of patient type and visit data, and educating patients on the billing process. Role requires proficiency with Patient Access systems, medical terminology familiarity, data entry, and strong communication skills. The position emphasizes attention to accurate documentation, problem-solving, and maintaining patient confidentiality across multiple hospital campus locations. Location highlighted: Gainesville, GA, with in-hospital mobility duties and variable scheduling.