Representative, Patient Access
$35,194–$35,194 year
On-site · Livonia, Michigan, United States
Job Summary
Patient Access Representative role in the Emergency Department: perform outpatient/inpatient registration and insurance verification, collect patient financial liability, ensure Medicare/payer requirements are met, and provide information to patients, families, and physician offices. Requires high school diploma/GED and HFMA CRCR or NAHAM CHAA within 1 year; at least ~2 years hospital registration/insurance verification experience; duties include researching data, preparing analytical reports, and communicating clearly in a fast-paced, on-site environment in Livonia, MI. Strong knowledge of medical terminology, coding basics, and insurance benefits is expected; role emphasizes customer service and compliance in a healthcare setting.
Required Qualifications
- High School diploma or GED required
- HFMA CRCR or NAHAM CHAA within one year of hire
- Minimum of two (2) years of hospital registration or insurance verification experience
- Knowledge of medical terminology, diagnostic coding, and procedural coding is required
- Ability to explain insurance benefits
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