Representative - Inside Sales
On-sitePlainview, New York, United States
Job Summary
Obtain, create, and up-sell orders via email and telephone by verifying items, transferring orders to fulfillment, and explaining stock-outs. Increase sales by suggesting related items, explaining features, and reviewing customer buying history. Own opportunities from marketing, outside sales, and national accounts while preparing quotations to secure orders or determine reasons for loss. Collaborate with outside sales to ensure goals are met and identify ways to improve processes. Report industry trends, competitive pricing, and customer feedback to management. Maintain backorder and expediting reports, taking action on open items at risk of missing delivery dates. Work in a team environment with 0% to 25% travel, earning commission tied to individual performance.
Required Qualifications
- High School Degree or Equivalent
- 2-4 years of experience
- knowledge and experience in sales and sales administration
- Familiar with Microsoft Office
- ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Ability to travel 0% - 25%
Desired Qualifications
- Bachelors' degree
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
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