Representative - Inside Sales
On-siteRimouski, Quebec, Canada
Job Summary
Obtain, create, and up-sell orders via email and telephone, verifying items and transferring them to fulfillment while explaining stock-outs and delivery dates. Increase sales by suggesting related items, checking buying history, and qualifying opportunities from marketing, outside sales, and national accounts. Prepare quotations, follow up on lost orders, and manage open customer reports to address delivery risks. Maintain backorder and expediting reports, notify customers of delays, and report industry trends and competitive pricing to management. Collaborate with outside sales to ensure goals are met and identify process improvements. Requires 2-4 years of sales experience, 0-25% travel, and commission eligibility tied to performance.
Required Qualifications
- High School Degree or Equivalent
- Bachelors' degree
- knowledge and experience in sales and sales administration
- 2-4 years
- Familiar with Microsoft Office
- ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Working in team environment
- Communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel 0% - 25%
Desired Qualifications
- Bachelors' degree preferred
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