Representative - Inside Sales
HybridMattoon, Illinois, United States
Job Summary
Obtain, create, and up-sell orders via email and telephone while verifying items and transferring them to fulfillment. Increase sales by suggesting related products, explaining features, and checking customer buying history to drive continuous improvement. Own and qualify opportunities from marketing, outside sales, and national accounts, preparing quotations to secure orders or identify reasons for loss. Review open customer order reports to address at-risk delivery dates and maintain backorder and expediting reports. Report industry trends, competitive pricing, and customer feedback to management. Collaborate with outside sales to ensure goals are met, requiring 2-4 years of sales experience and 0-25% travel.
Required Qualifications
- High School Degree or Equivalent
- Bachelors' degree
- knowledge and experience in sales and sales administration
- 2-4 years
- Familiar with Microsoft Office
- ability to perform basic computer skills
- Ability to perform multiple tasks simultaneously
- Working in team environment
- Communicate clearly, both verbally and in written form
- Attention to detail
- Ability to prospect and market concepts to existing and potentially new accounts
- Take action and solve a range of problems that may be difficult but are not typically complex
- Identify and define problems and possible solutions independently; chooses among existing solutions
- Ability to work independently with general supervision
- Ability to travel 0% - 25%
Desired Qualifications
- Bachelors' degree preferred
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