Representative, Group Reservations

Group Reservations Representative manages contractual obligations and coordination for hotel group bookings at Resorts World Las Vegas. Responsibilities include inputting inventory and rates, reviewing concessions, balancing room types, uploading rooming lists, processing changes and cancellations, and executing group reporting (rooming lists, no shows, pick up). Works with Sales, Revenue, Catering Conferences, Accounts Receivable, Housekeeping, and Front Office to fulfill client requests, process Passkey tasks, and mitigate client impacts across channels. Ensures adherence to Resorts World core values and department standards, maintains block changes, and supports reporting needs. Requires ability to work varied shifts including nights, weekends, and holidays; strong English communication; polished appearance; and proficiency with Microsoft Office (and knowledge of Opera/Passkey preferred). License/proof of eligibility to work in the United States is required.