Representante de Servicio al Cliente en Viajes (Remoto)
RemoteSt George's, Wales, United Kingdom of Great Britain and Northern Ireland
Job Summary
Respond to client inquiries via phone, email, and messaging platforms while assisting with luxury and leisure travel reservations, including changes, cancellations, and special requests. Provide accurate destination information, travel requirements, and agency policies, then coordinate booking details and confirm itineraries to ensure precision. Follow up proactively with clients before and after trips to resolve issues with empathy and maintain precise documentation in reservation systems. This remote role offers flexible hours and industry-specific benefits for candidates with strong communication skills and a passion for hospitality.
Required Qualifications
- Excelentes habilidades de comunicación verbal y escrita
- Fuertes habilidades organizativas y atención al detalle
- Persona confiable, proactiva y capaz de gestionar múltiples solicitudes de clientes de manera eficiente
Desired Qualifications
- Experiencia en servicio al cliente (se prefiere experiencia en viajes, hospitalidad o áreas relacionadas)
- Interés genuino en los viajes y en ayudar a los clientes a planificar experiencias memorables
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