Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries via phone, email, and messaging platforms for luxury and leisure travel bookings. Assist with reservations, changes, cancellations, and special requests while providing accurate destination and policy information. Coordinate booking details, confirm itineraries, and maintain precise documentation in reservation systems. Proactively follow up with clients before and after trips to ensure positive experiences and resolve issues with empathy. Work remotely with flexible hours, supporting Prestige Travel Agency by Mich USA in delivering personalized travel experiences.