Representante de Servicio al Cliente en Viajes (Remoto)
On-siteSalto, Salto Department, Uruguay
Job Summary
Respond to client inquiries via phone, email, and messaging platforms while assisting with luxury and leisure travel reservations, including changes and cancellations. Provide accurate destination information, coordinate itinerary details, and proactively follow up before and after trips to ensure a positive experience. Manage documentation updates in reservation systems and resolve client issues with empathy and solution-focused professionalism. Maintain precise records and handle multiple requests efficiently. This remote role offers flexible scheduling and access to travel industry discounts and benefits.
Required Qualifications
- Excelentes habilidades de comunicación verbal y escrita
- Fuertes habilidades organizativas y atención al detalle
- Persona confiable, proactiva y capaz de gestionar múltiples solicitudes de clientes de manera eficiente
Desired Qualifications
- Experiencia en servicio al cliente (se prefiere experiencia en viajes, hospitalidad o áreas relacionadas)
- Interés genuino en los viajes y en ayudar a los clientes a planificar experiencias memorables
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