Representante de Servicio al Cliente en Viajes (Remoto)
On-siteCiudad de la Costa, Departamento de Canelones, Oriental Republic of Uruguay
Job Summary
Respond to client inquiries via phone, email, and messaging platforms professionally and promptly. Assist with luxury and pleasure travel reservations, including modifications, cancellations, and special requests. Provide accurate destination information, travel requirements, and agency policies while coordinating booking details and confirming itineraries. Follow up proactively before and after trips to ensure positive experiences and resolve issues with empathy. Maintain precise documentation and update reservation systems as needed. This role offers flexible hours and remote work for a team dedicated to creating memorable travel experiences.
Required Qualifications
- Excelentes habilidades de comunicación verbal y escrita
- Experiencia en servicio al cliente
- Fuertes habilidades organizativas
- Atención al detalle
- Comodidad con el uso de tecnología
- Disposición para aprender nuevos sistemas y plataformas de reservas
- Persona confiable
- Proactiva
- Capaz de gestionar múltiples solicitudes de clientes de manera eficiente
Desired Qualifications
- Experiencia en viajes
- Experiencia en hospitalidad
- Experiencia en áreas relacionadas
- Interés genuino en los viajes
- Ayudar a los clientes a planificar experiencias memorables
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.