Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries via phone, email, and messaging platforms regarding luxury and leisure travel reservations, cancellations, and special requests. Provide accurate destination information, travel requirements, and agency policies while coordinating booking details and confirming itineraries. Proactively follow up with clients before and after trips to ensure satisfaction, addressing concerns with empathy and a solutions-focused approach. Maintain precise documentation and update reservation systems as needed. This remote role offers flexible hours and benefits including travel industry discounts.