Representante de Servicio al Cliente en Viajes (Remoto)
RemoteBridgetown, Saint Michael, Barbados
Job Summary
Respond to customer inquiries via phone, email, and messaging platforms while assisting with luxury and pleasure travel reservations, including changes and cancellations. Provide accurate destination information, coordinate itinerary details, and confirm bookings to ensure precision. Proactively follow up with clients before and after trips to address concerns and maintain documentation within reservation systems. This remote role offers flexible hours and benefits including travel industry discounts, supporting a team culture focused on continuous development and exceptional hospitality experiences.
Required Qualifications
- Excelentes habilidades de comunicación verbal y escrita
- Experiencia en servicio al cliente
- Fuertes habilidades organizativas
- Atención al detalle
- Comodidad con el uso de tecnología
- Disposición para aprender nuevos sistemas y plataformas de reservas
- Persona confiable
- Proactiva
- Capaz de gestionar múltiples solicitudes de clientes de manera eficiente
Desired Qualifications
- Experiencia en viajes
- Experiencia en hospitalidad
- Experiencia en áreas relacionadas
- Interés genuino en los viajes
- Ayudar a los clientes a planificar experiencias memorables
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