Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries via phone, email, and messaging platforms while assisting with luxury and leisure travel reservations, including modifications and cancellations. Provide accurate destination information, travel requirements, and agency policies, then coordinate booking details and confirm itineraries to ensure precision. Proactively follow up with clients before and after trips to guarantee a positive experience, addressing concerns with empathy and a solutions-focused approach. Maintain precise documentation and update reservation systems as needed. This role supports Prestige Travel Agency by Mich USA in delivering personalized, high-quality travel experiences through a fully remote, flexible schedule.