Representante de Servicio al Cliente en Viajes (Remoto)

Respond to customer inquiries via phone, email, and messaging platforms while assisting with luxury and leisure travel reservations, including changes and cancellations. Provide accurate destination information, travel requirements, and agency policies, then coordinate booking details and confirm itineraries to ensure precision. Follow up proactively before and after trips to secure positive experiences, resolve client issues with empathy, and maintain precise documentation in reservation systems. This role supports clients from initial booking through post-trip follow-up at Prestige Travel Agency by Mich USA, offering flexible hours and remote work.