Representante de Servicio al Cliente en Viajes (Remoto)

Handle client inquiries via phone, email, and messaging platforms while managing luxury and pleasure travel reservations, including changes, cancellations, and special requests. Provide accurate destination information, coordinate itinerary details, and maintain precise reservation documentation within the booking systems. Proactively follow up with clients before and after trips to ensure a positive experience and resolve issues with empathy and a solution-focused approach. Update systems as needed and manage multiple client requests efficiently. This remote role offers flexible scheduling and benefits including travel industry discounts.