Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries via phone, email, and messaging platforms while assisting with luxury and pleasure travel reservations, including changes, cancellations, and special requests. Provide accurate destination information, travel requirements, and agency policies, then coordinate booking details and confirm itineraries to ensure precision. Proactively follow up with clients before and after trips to guarantee a positive experience, resolving issues with empathy and a solutions-focused approach. Maintain precise documentation and update reservation systems as needed. This remote role offers flexible hours and benefits including travel industry discounts.