Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries via phone, email, and messaging platforms while assisting with luxury and pleasure travel reservations, including changes and cancellations. Provide accurate information on destinations, travel requirements, and agency policies, then coordinate booking details and confirm itineraries to ensure precision. Follow up proactively before and after trips to guarantee a positive experience, addressing client concerns with empathy and a solutions-focused approach. Maintain precise documentation and update reservation systems as needed. This role offers flexible hours and benefits including travel industry discounts for a remote position at Prestige Travel Agency by Mich USA.