Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries via phone, email, and messaging platforms while assisting with luxury and pleasure travel reservations, including changes and cancellations. Provide accurate destination information and coordinate itinerary details to ensure precision and satisfaction. Proactively follow up before and after trips to resolve issues with empathy and a solutions-focused approach. Maintain precise documentation and update reservation systems as needed. This role supports clients from initial booking through post-trip follow-up, offering flexible hours and remote work within Prestige Travel Agency by Mich USA.