Representante de Servicio al Cliente en Viajes (Remoto)

Respond to client inquiries promptly via phone, email, and messaging platforms while assisting with luxury and pleasure travel reservations, including changes, cancellations, and special requests. Provide accurate destination information, travel requirements, and agency policies, then coordinate booking details and confirm itineraries to ensure precision. Follow up proactively before and after trips to guarantee a positive experience, addressing client concerns with empathy and a solutions-focused approach. Maintain precise documentation and update reservation systems as needed. This remote role offers flexible hours and industry-related discounts for those passionate about hospitality and creating memorable travel experiences.