Representante de Atención al Cliente en Viajes (Remoto)

Handle customer inquiries via phone, email, and messaging platforms while assisting with travel bookings, changes, cancellations, and special requests. Provide accurate destination information, travel requirements, and agency policies, then follow up to confirm itineraries and satisfaction levels. Resolve client issues with empathy and strong problem-solving skills while maintaining precise records of customer interactions and reservations. Requires excellent verbal and written communication, organizational abilities, and remote work independence. This remote role offers flexible hours and includes travel benefits and industry discounts.