Representante de Atención al Cliente en Viajes (Remoto)

Respond to client inquiries via email, phone, or messaging platforms with speed and professionalism. Assist with reservations, modifications, cancellations, and special requests while providing accurate destination information and policy details. Track client confirmations and satisfaction levels, resolving complaints with empathy and problem-solving skills. Maintain organization and proactivity throughout the day-to-day interactions. This fully remote position offers flexible hours and includes exclusive travel discounts, team collaboration, and continuous training opportunities within a growing agency.