Representante de atención al cliente bilingüe
$31,200–$31,200 year
On-siteDallas, Texas, United States
Job Summary
Connect with customers to cultivate lasting relationships and process transactions like check cashing, money orders, and payments with accuracy. Enter and maintain customer information into a Point of Sale system while building new business through daily call campaigns. Assist in account management by accepting payments, managing appointments, and performing on-site vehicle appraisals or store errands. Uphold compliance with policies and maintain store appearance and security protocols. Maintain a full-time schedule of at least 40 hours per week, including weekends, with regular in-person attendance.
Required Qualifications
- Spanish language proficiency (bilingual in Spanish/English)
- High school diploma or equivalent
- At least 18 years of age (19 in Alabama)
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- Ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
- Must be able to maintain a full-time work schedule with regular, in-person attendance, including weekends
- 40 hours per week
Desired Qualifications
- Experience in check cashing, document verification, and/or money order processing
- Prior cash handling, cash drawer/vault management experience
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