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Community Choice FinancialPosted 25 months ago

Representante de atención al cliente bilingüe

$31,200–$31,200 year

On-siteDallas, Texas, United States

Full TimeEntry LevelLarge

Job Summary

Connect with customers to cultivate lasting relationships and process transactions like check cashing, money orders, and payments with accuracy. Enter and maintain customer information into a Point of Sale system while building new business through daily call campaigns. Assist in account management by accepting payments, managing appointments, and performing on-site vehicle appraisals or store errands. Uphold compliance with policies and maintain store appearance and security protocols. Maintain a full-time schedule of at least 40 hours per week, including weekends, with regular in-person attendance.

Required Qualifications

  • Spanish language proficiency (bilingual in Spanish/English)
  • High school diploma or equivalent
  • At least 18 years of age (19 in Alabama)
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard
  • Must be able to maintain a full-time work schedule with regular, in-person attendance, including weekends
  • 40 hours per week

Desired Qualifications

  • Experience in check cashing, document verification, and/or money order processing
  • Prior cash handling, cash drawer/vault management experience

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