Representante de atención al cliente bilingüe
$31,200–$31,200 year
On-siteBaytown, Texas, United States
Job Summary
Connect with customers to cultivate lasting relationships that drive repeat business by reviewing, validating, and processing transactions like check cashing and money orders with accuracy. Enter and maintain customer information into a Point of Sale system while building new business through daily call campaigns and managing appointments. Perform duties outside the office including on-site vehicle appraisals, store errands, and external marketing, while maintaining store appearance and security protocols. Uphold compliance with all relevant laws and engage in ongoing training to stay current on product changes. Maintain a full-time schedule with regular in-person attendance, including weekends, and speak Spanish to build trust with the community.
Required Qualifications
- Bilingüe (español/inglés)
- High school diploma or equivalent
- At least 18 years of age (19 in Alabama)
- Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
- Must be able to lift up to 25 pounds
- Ability to stand up to 90% of the time
- Full-time work schedule with regular, in-person attendance, including weekends
- 40 hours per week
Desired Qualifications
- Experience in check cashing, document verification, and/or money order processing
- Prior cash handling, cash drawer/vault management experience
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