Représentant de service à la clientèle / Customer Experience Representative
$34,528,000–$34,528,000 year
On-siteMontréal, Quebec, Canada
EXPIREDMontréal, Quebec, CanadaOn-sitePart Time$34,528,000–$34,528,000 yearLarge
Part TimeLarge
Job Summary
Cultivate authentic customer and employee experiences by engaging with clients on the sales floor, curating personalized product collections, and maintaining visual standards. Tell stories that connect customers to the Indigo brand while ensuring a warm, welcoming environment. Respond promptly to customer feedback, uphold high performance standards, and actively participate in health and safety protocols for staff and patrons. Seek information on new products, promotions, and programs to enhance offerings. Share ideas with leadership to continuously improve the experience for everyone.
Required Qualifications
- Bilingualism (French/English)
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Desired Qualifications
- Experience in specialty retail or a retail environment
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
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