Reporting Operations Specialist
RemotePhilippines
Job Summary
Build and maintain spreadsheet-based time trackers and Tableau workbooks for client teams, customizing layouts, validation rules, and data fields to meet specific operational requirements. Generate recurring Weekly Summary Reports and internal Employee Scorecards, performing quality assurance checks to ensure visualizations and metrics accurately reflect approved data before exporting deliverables. Monitor reporting trackers to resolve data discrepancies, implement new metrics and visualizations as requested by stakeholders, and support ad hoc reporting initiatives for client presentations. Collaborate with Client Operations and Delivery Leadership to document processes and maintain reporting standards while managing multiple recurring deadlines.
Required Qualifications
- Bachelor's degree or equivalent experience in Business, Information Systems, Analytics, Finance, Mathematics, or a related field
- Strong proficiency in Microsoft Excel and/or Google Sheets
- Excellent attention to detail with the ability to identify data discrepancies and formatting issues
- Strong organizational and time management skills with the ability to manage multiple recurring deadlines
- Ability to learn new reporting tools and technologies quickly
- Excellent written and verbal communication skills
- Ability to follow standardized processes while maintaining a high level of quality and accuracy
Desired Qualifications
- 1–3 years of experience in reporting, operations, business support, or a related analytical role preferred
- Experience using Tableau or another business intelligence/reporting platform
- Experience building or maintaining dashboards, reports, or data visualizations
- Experience supporting operational reporting or business reporting processes
- Familiarity with data validation, quality assurance, or reporting best practices
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