Repair Specialist
$37,440–$37,440 year
On-siteGreensburg, Pennsylvania, United States
Job Summary
Complete vehicle glass repairs by learning the Safelite Way of Fitting through classroom and hands-on training, then fixing chips, cracks, and other issues on customer vehicles. Manage work orders, customer documentation, and communication via the Safelite handheld Mobile Resource Management (MRM) technology while promoting promotional items. Clean customer vehicles during wait times and perform housekeeping tasks in the shop and company vehicles. Safely operate company and customer vehicles, use issued tools and chemicals, and troubleshoot issues independently. Comply with all policies, standards, and safety protocols while adhering to company uniform and PPE requirements.
Required Qualifications
- High School Diploma GED/Equivalent
- Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle
- Must be 18 years of age or older
- On-the-job training/completion of Safelite SafeTechTM certification
- Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
- Ability to stand for extended periods, work in tight spaces, bend and twist body
- Ability to use a variety of hand tools and power tools safely and effectively
- Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
- Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods
- Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the Safelite Way of Fitting
- Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs
- Problem-solving and ability to trouble-shoot issues, independently and collaboratively
- Ability to read, write and interpret the English language and technical directions
- Ability to communicate orally (via phone) and written (via computer or other electronic means)
- Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
- Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
Desired Qualifications
- Certified Safelite Repair Specialist
- Experience in auto glass repair
- Experience managing work orders, customer documentation and customer communication
- Experience promoting and selling promotional items to customers
- Experience cleaning customer vehicles and performing housekeeping tasks
- Experience operating company and customer vehicles
- Experience using Safelite handheld Mobile Resource Management (MRM) technology
- Experience working with flammable chemicals
- Experience working in extreme temperatures
- Experience troubleshooting issues independently and collaboratively
- Experience reading and interpreting technical directions
- Experience communicating orally and written
- Experience maintaining a professional appearance
- Experience maintaining stable performance under pressure
- Experience with hand tools and power tools
- Experience operating a motor vehicle
- Experience working with chemicals
- Experience working outside in various weather conditions
- Experience working with scheduled days and flexibility on start and end times
- Experience problem-solving and troubleshooting issues
- Experience reading, writing and interpreting the English language and technical directions
- Experience communicating orally and written
- Experience maintaining a professional appearance
- Experience maintaining stable performance under professional or personal pressure
- Experience with Safelite Way of Fitting
- Experience with Safelite SafeTechTM certification
- Experience with Safelite handheld Mobile Resource Management (MRM) technology
- Experience with Safelite promotional items
- Experience with Safelite customer documentation
- Experience with Safelite customer communication
- Experience with Safelite work orders
- Experience with Safelite vehicle glass repairs
- Experience with Safelite classroom training
- Experience with Safelite hands on training
- Experience with Safelite experienced technicians
- Experience with Safelite leaders
- Experience with Safelite Spirit
- Experience with can-do attitude
- Experience with caring heart
- Experience with service mindset
- Experience with bringing unexpected happiness to customers
- Experience with completing jobs with only the highest quality standard
- Experience with Safelite Way of Fitting
- Experience with Safelite vehicle glass repairs
- Experience with Safelite classroom and hands on training
- Experience with Safelite experienced technicians and Safelite leaders
- Experience with Safelite chips, cracks and other auto glass related issues on customer vehicles
- Experience with Safelite work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology
- Experience with Safelite promotional items
- Experience with Safelite customer vehicle cleaning
- Experience with Safelite housekeeping tasks in company vehicle and shop
- Experience with Safelite company and customer vehicles
- Experience with Safelite company-issued tools and chemicals utilized throughout the workday
- Experience with Safelite policies and standards
- Experience with Safelite SafeTechTM certification
- Experience with Safelite Way of Fitting
- Experience with Safelite customer service
- Experience with Safelite customer expectations
- Experience with Safelite weather conditions
- Experience with Safelite extreme temperatures
- Experience with Safelite flammable chemicals
- Experience with Safelite scheduled days
- Experience with Safelite flexibility on start and end times
- Experience with Safelite customer's needs
- Experience with Safelite problem-solving
- Experience with Safelite trouble-shoot issues
- Experience with Safelite independently and collaboratively
- Experience with Safelite English language
- Experience with Safelite technical directions
- Experience with Safelite orally (via phone)
- Experience with Safelite written (via computer or other electronic means)
- Experience with Safelite professional appearance
- Experience with Safelite Company uniform and PPE policies
- Experience with Safelite professional or personal pressure
- Experience with Safelite time pressure and productivity measures
- Experience with Safelite cameras, GPS, and other tracking technologies
- Experience with Safelite safety and compliance
- Experience with Safelite employment eligibility
- Experience with Safelite local laws, regulations and with Safelite Group, Inc. policies and practices
- Experience with Safelite reasonable accommodations
- Experience with Safelite ADA, ADEA, FMLA and other laws and regulations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
- Experience with Safelite People Powered
- Experience with Safelite Customer Driven
- Experience with Safelite 11 million customers annually
- Experience with Safelite 700 stores and 7,900 MobileGlassShopsTM across all 50 U.S. states
- Experience with Safelite Safelite Solutions
- Experience with Safelite property and casualty claims management services
- Experience with Safelite insurance and fleet clients
- Experience with Safelite technology-forward supply chain
- Experience with Safelite corporate services
- Experience with Safelite Belron
- Experience with Safelite 40 countries across 6 continents
- Experience with Safelite 88% Net Promoter Score (NPS)
- Experience with Safelite diverse workforce and suppliers
- Experience with Safelite equal opportunity employer
- Experience with Safelite discrimination
- Experience with Safelite harassment
- Experience with Safelite Applicant Privacy Notice
- Experience with Safelite Applicant Privacy Policy
- Experience with Safelite Terms of Use
- Experience with Safelite third-party recruiters
- Experience with Safelite MSA
- Experience with Safelite Talent Acquisition
- Experience with Safelite approved agency partner
- Experience with Safelite reasonable accommodations
- Experience with Safelite undue hardship
- Experience with Safelite legally entitled associates
- Experience with Safelite background checks and/or drug screenings
- Experience with Safelite COVID-19 vaccination status
- Experience with Safelite precautions against COVID-19 in select work settings
- Experience with Safelite applicable local, state and federal laws
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