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Northern TrustPosted 2 weeks ago

Rep, CS Invest Ops

$41,040–$61,560 year

On-siteTempe, Arizona, United States

Full TimeEnterprise

Job Summary

Handle incoming and outbound calls to resolve account requests, research processing inquiries, and prepare correcting entries including reversals and rejects. Identify and resolve problems while ensuring follow-up on research items, and proactively suggest service efficiency enhancements and process improvements. Maintain knowledge of core transfer agency functions, business applications, and on-line tools to manage conflicting priorities in a fast-paced team environment.

Required Qualifications

  • Good oral and written communication skills
  • Analytical and problem-solving skills
  • Organizational skills
  • Knowledgeable of the core aspects and business functions of a transfer agency
  • Knowledgeable of the core aspects of the job
  • A College or University degree
  • Some relevant work experience
  • Related Industry qualification
  • Studying towards a Related Industry qualification
  • Working towards becoming proficient in all areas of the job

Desired Qualifications

  • Basic securities industry knowledge
  • Experience
  • A College or University degree
  • Some relevant work experience
  • Related Industry qualification
  • Studying towards a Related Industry qualification

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