Rental Sales Agent
On-site · Geelong, Victoria, Australia
Job Summary
Greet and assist customers in renting vehicles based on preferences and needs; process rental agreements accurately and efficiently; promote and upsell additional products and services; address customer inquiries and concerns promptly with a service-first approach; achieve or exceed individual and team sales targets; inspect vehicles before and after rental periods for damages; maintain knowledge of current promotions, services, and products to aid sales; build strong customer relationships to encourage repeat business and referrals; detailing and cleaning vehicles to business quality standards; refuel and transport vehicles.
Required Qualifications
- Previous experience in sales, customer service or retail
- Car rental experience is highly desirable
- Excellent communication and interpersonal skills
- Customer-first mindset
- Confident using computer systems and technology
- Ability to work in fast-paced, high-pressure environment
- Flexibility to work on rotating shifts including weekends and public holidays
- Valid Australian driver's license with a clean driving record
- Full working rights in Australia
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