Rental Project Coordination Manager
$80,000–$90,000 year
On-site · Menifee, California, United States
Job Summary
The Rental Project Coordination Manager leads the Rental Project Coordinator (RPC) function across all branches and is accountable for the accurate, timely execution of rental project coordination activities. Responsible for the administrative and process-control engine supporting rental execution, including scheduling, documentation, billing coordination, compliance, and workflow consistency. Guides projects from order initiation through closeout with a focus on accuracy, accountability, and customer experience. Partners with Sales, Operations, Accounting, and IT to drive standardized RPC workflows, improve consistency and compliance, and optimize project records and billing. Requires strong leadership, cross-functional collaboration, and a data-driven approach to identify process improvements and training needs.
Required Qualifications
- Education: High school diploma or equivalent required; Bachelor's Degree preferred
- 5-8+ years of experience in project coordination, operations support, administrative leadership, or related roles
- Experience leading, coaching, or mentoring team members in a fast-paced, process-driven environment
- Strong background in scheduling, documentation, workflow management, and operational coordination
- Experience serving as a liaison between operations/business teams and IT, systems, or development teams preferred
- Experience participating in process improvement, system enhancement discussions, user acceptance testing, or workflow redesign preferred
- Strong organizational, prioritization, and multitasking ability
- High attention to detail and commitment to accuracy
- Strong written and verbal communication skills
- Process-oriented mindset with ability to standardize work and reinforce accountability
- Ability to manage competing priorities in a high-volume environment
- Ability to clearly communicate business needs, workflow gaps, and process requirements to IT Development team
- Strong systems thinking with ability to identify root causes, dependencies, and downstream impacts
- Ability to partner effectively with Sales, Operations, Accounting, IT/Systems, and branch leaders
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