Rental Digital Coordinator
On-siteBirmingham, Alabama, United States
Birmingham, Alabama, United StatesOn-siteFull TimeBachelors DegreeLarge
Full TimeBachelors DegreeLarge
Job Summary
Conduct research and analysis to identify new prospects and opportunities. Support rental reps, coordinators, and branch managers in qualifying and following up on rental and sales leads generated by outside sources. Track all incoming leads and customer portal requests, recording closure rates and reporting weekly to the General Manager. Demonstrate initiative, resiliency, and a commitment to teamwork while efficiently finding solutions for customer service needs. Perform other duties as assigned.
Required Qualifications
- College degree
- 2-4 years relative experience
- Experience using personal computers
- basic typing skills
- ability to quickly acquire the following required skills and competencies
- Selling skills
- Relationship building skills
- Problem resolution skills
- Basic mechanical and parts identification skills
- Excellent written communication skills
- Basic computing skills
- Microsoft Office
- Dynamics AX 2012
- TTCo
- Caterpillar computer programs
- Some physical effort
- Reaching
- Kneeling
- Grasping
- Stooping
- Lifting
Desired Qualifications
- initiative
- resiliency
- sense of urgency
- commitment to teamwork
- enthusiasm for customer service
- dedication to finding solutions in an efficient manner
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