Renewals Specialist
Hybrid · State College, Pennsylvania, United States
Job Summary
Renewals Specialist at Minitab focuses on owning renewal opportunities, strengthening customer relationships, and guiding customers through renewals from start to finish. The role requires understanding customer objectives and stakeholders, proposing licensing options, creating renewal quotations in the CRM, and maintaining accurate account and pipeline data. The position emphasizes cross-functional collaboration with sales and customer success, driving timely renewals, expanding adoption, and contributing to customer retention and growth. Key skills include relationship-building, consultative questioning, meeting facilitation, CRM proficiency, strong written communication, and the ability to work in a fast-paced, collaborative environment. The role is hybrid, based in State College, PA, and ineligible for visa sponsorship.
Required Qualifications
- Bachelor’s degree preferred; Associate degree or Technical College degree also considered
- Entry-level opportunity with potential for growth
- Experience with software contracts, subscriptions, or licensing is a plus
- Familiarity with Minitab products and services is a plus
- Outstanding interpersonal and communication skills
- CRM management and documentation proficiency
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