Renewal Sales Specialist
On-siteBengaluru, Karnataka, India
Job Summary
Manage a renewal book of business for existing US and EMEA customers, ensuring successful and on-time renewals while meeting quarterly quota and ACV plans. Negotiate standard uplifts on renewals and review the current and upcoming pipeline in CRM. Conduct product usage and account reviews to coordinate with Sales, Support, and Customer Success teams for risk mitigation. Provide accurate renewal quotes to distributors 120 days in advance and maintain forecast hygiene for CQ +1 and monthly linearity. Work closely with Account Executives on upgrade and renewal opportunities, consulting with partners and customers to resolve challenges. Shift runs from 5:30 PM to 2:30 AM.
Required Qualifications
- 2+ years of experience in Renewals/ Account Management/ Sales/ Customers Success in SaaS
- Have exposure & experience of working with Global Customers i.e US, EMEA & APAC
- Experience working in Cloud Data Management & Security
- Excellent English communication skills (written and verbal)
- Bachelor's degree in any discipline
- Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment over multiple engagements
- Must be a self-starter with the ability to work independently or in a team environment
Desired Qualifications
- Prior Experience working in Channel/ Partner Ecosystem will be an add on
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