Renewal Coordinator - German Speaking
RemoteEgypt
Job Summary
Own and execute a portfolio of renewal contracts in an assigned territory, implementing win/win negotiation strategies to enhance contract value while minimizing financial attrition. Maintain a rolling forecast of your territory, communicate renewal risks to internal resources, and collaborate with Account Executives, Customer Success, and Legal to develop resolution strategies. Increase account growth by identifying incremental opportunities and leverage customer data to assess renewal health and prioritize time for favorable outcomes. Achieve financial, strategic revenue, bookings, and billings targets while adhering to best practices for Opportunity Management, Data Quality, and CRM Hygiene. Fluent in English and German; eligible to work in Egypt.
Required Qualifications
- Eligible to work in Egypt
- 1+ years of experience within Renewal Management, Account Management or Customer Success
- Bachelor's degree
- Fluent in written and spoken English and German
Desired Qualifications
- 2+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
- Strong negotiation skills with experience driving contracts to completion on time
- Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
- Experience in quota carrying sales role with proven achievement
- Strong process management, financial acumen, and contractual engineering skills
- Ability to react and adapt to potential rapid shifts in priorities
- Strong level of urgency, organization, and prioritization skills
- Ability to project-manage the renewal cycle, pulling in necessary resources
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