Remote Travel Consultant
RemoteFreeport, New York, United States
Job Summary
Engage with client inquiries across email, phone, and messaging channels with timely, polished communication. Support travelers with booking updates, modifications, cancellations, and special requests while providing accurate insights on destinations, travel documents, and agency procedures. Resolve concerns with empathy and efficiency, then follow up to confirm trip details and gather feedback post-travel. This fully remote role offers flexible scheduling and includes exclusive travel perks, industry discounts, and ongoing training. Sweet Carolina Travel prides itself on delivering personalized, high-quality support to travelers nationwide through a culture driven by passion for travel and meaningful connections.
Required Qualifications
- Strong written and verbal communication skills
- Experience in customer service
- High attention to detail
- Strong organizational habits
- Strong follow-through habits
- Tech-savviness
- Ability to adapt to new systems and booking tools
Desired Qualifications
- Experience in travel
- Experience in tourism
- Experience in hospitality
- A genuine love for travel
- A genuine love for helping others design unforgettable journeys
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