Remote Seasonal Health Insurance Sales and Enrollment Agent
$52,000–$52,000 year
RemoteUnited States
Job Summary
Handle inbound and outbound calls with consumers seeking individual health insurance, displaying compassion while building customer relationships and earning their loyalty. Provide objective information on coverage, pharmacy networks, and drug formularies, then conduct needs-based consultations to recommend appropriate health and ancillary insurance products. Accurately complete applications and enrollments in compliance with CMS, state, and company guidelines while maintaining thorough documentation in CRM systems. Meet or exceed daily and monthly sales, quality, and productivity goals by adhering to all compliance, scripting, and call quality standards. Maintain professionalism and empathy throughout all interactions.
Required Qualifications
- Active Health or Health & Life Insurance License in the state you reside
- At least one year of previous sales experience
- Secure compliant enrollment into appropriate medical plan
- Proven oral & written communication skills
- Comfort with desktop computer system
- Must be able to type at least 25wpm/90% accuracy
- At least 18 years of age or older
- High School Diploma or GED
- Must have available cell phone or tablet with minimum system requirements of Android 8.0 and later or iOS14 or later
- Must install the Microsoft Authenticator (MFA) Application required by Qualfon IT
- USB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech are recommended)
- High-speed Internet via wired ethernet connection, no Wi-Fi, Satellite or Hot Spot
- Wired provider- No mobile broadband connections allowed
- Upload speed of 25 Mbps; Download sped of 50 Mbps
- The Internet service provider (ISP) must be highly stable with 1% or less packet loss
- Latency under 100ms
Desired Qualifications
- preferred in insurance sales under 65
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