Remote Mortgage Loan Officer (Scottsdale, AZ)
RemoteUnited States
Job Summary
Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. Build strong relationships with customers and Zillow Preferred Agents, leveraging Zillow's CRM and loan origination systems to manage pipeline health. Partner with centralized processing, underwriting, and closing teams to move loans efficiently and deliver a consistent customer experience via phone, email, and text. Stay current on market trends and regulatory requirements to provide tailored financing solutions. Maintain active licensing and complete required education and professional development.
Required Qualifications
- 3+ years of mortgage origination experience with a strong emphasis on purchase transactions
- Active NMLS Loan Originator with state licenses
- Loan Originator under a federal bank license
- Completion of the 20-hour CORE Pre-Licensing Education
- Successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content
- Located within 75 miles of our Scottsdale, AZ branch
- Proven success originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model
- Strong client service orientation with consultative sales skills
- Deep understanding of the mortgage process
- Comfortable working in a structured, performance-driven environment with clearly defined KPIs
- Excellent verbal communication skills
- Ability to build trust quickly
- Strong time management, organization, and pipeline management skills
- Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)
- Maintain active licensing
- Complete required education
- Participate in ongoing professional development
- Stay current on market trends, lending programs, and regulatory requirements
- Provide tailored financing solutions
- Work safely and cooperatively with other employees, supervisors, and staff
- Adhere to standards of excellence despite stressful conditions
- Communicate effectively and respectfully with employees, supervisors, and staff
- Follow all federal, state, and local laws and Company policies
- Exercise sound judgment
- Effectively manage stress
- Work safely and respectfully with others
- Exhibit trustworthiness and professionalism
- Safeguard business operations and the Company's reputation
Desired Qualifications
- Associate's or Bachelor's degree preferred
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