Remote Medical Support Assistant
RemoteUnited States
United StatesRemoteFull TimeSmall
Full TimeSmall
Job Summary
Coordinate intake and scheduling for VA healthcare facilities, managing appointment systems and performing front desk and medical clerical duties. Conduct patient outreach via phone and in-person interactions, while updating patient records in CPRS and EHRM. Support clinic operations by ensuring accurate documentation and efficient scheduling for community care services. This role requires strong communication skills and familiarity with electronic health record systems.
Required Qualifications
- Experience performing duties similar to front desk/medical clerical staff
- Ability to perform patient interaction
- Ability to perform appointment scheduling
- Ability to perform documentation
- Ability to perform consultation intake & scheduling
- Ability to perform patient outreach (phone/in-person)
- Ability to manage appointment systems
- Ability to update patient records (CPRS/EHRM)
- Ability to support clinic operations
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